Sage CRM- not just a sales tool

Sage CRM is a flexible solution to CRM, accessible anytime and anywhere from a web browser. As a business grows and changes Sage CRM can adjust to suit as it is scalable and has a range of deployment options.

The main misconception in a number of businesses is that CRM is a sales tool, however Sage CRM caters for multiple departments enabling businesses to improve efficiency across a business, including:

· Sales
· Marketing
· Customer Service
· IT
· Finance (through integration with Sage 200 Suite)

For more information about Sage CRM.

SalesLogix Awards

Sage SalesLogix is a comprehensive CRM solution and to get the most from it users need to ensure they have selected the best SalesLogix Business Partner to guide them through consultative stages, implementation as well as training and development.

Choosing a SalesLogix Business Partner

Each year Sage hosts an awards ceremony where they award there most skilled Business Partners with awards. And, when choosing a business partner for SalesLogix CRM it is important to keep these accolades in mind- most importantly Sage SalesLogix Business Partner of the Year. Other qualities might include:

· Customer service driven
· Offer full SalesLogix services, from implementation to support
· Good SalesLogix development credentials

For more information about SalesLogix CRM.

SalesLogix provides the tools for recovery

The turbulent economic climate has challenged many businesses and for many, CRM has been the difference between sinking and swimming. As the green shoots of recovery begin to appear we look at how SalesLogix CRM can support recovery.

Sage SalesLogix CRM is the worlds leading CRM solution that provides the tools to acquire and retain clients. SalesLogix CRM supports an entire business in making more profitable business relationships, with three modules for sales, marketing and customer service functions.

· Facilitates strong customer relationships
· Streamlines business processes
· Enhances productivity
· Provides a clear ROI

For more information about SalesLogix CRM.

Software-as-a-Service

In the media we are hearing that the green shoots of recovery are starting to emerge. However, many businesses are still cautious where spending is concerned and many are turning to Software-as-a-Service (SaaS) to get more for their money.

ACT! SaaS is a pay as you go CRM solution with no initial outlay for licenses and software which ensures its users see a faster return on their CRM investment. ACT! by Sage is hugely popular in the SME arena and with ACT! SaaS it is even more cost effective.

· Full CRM functionality
· Technical support included in cost
· Reduced IT resources, in terms of staff and equipment
· Rapidly deployed
· Scalable
· High level of security
· Manageable payments

For more information on ACT! SaaS.

Swiftpage for ACT! by Sage

ACT! by Sage 2010 includes an e-marketing module powered by Swiftpage. However, ACT! by Sage users with older versions can still utilise Swiftpage functionality and integration with ACT!.

Swiftpage Features for ACT! users include:
· Email Marketing
· Email Tracking
· Surveys
· Drip Marketing

With Swiftpage for ACT! users can send emails directly from the ACT! database and all data including responses, such as opens, clicks and bounces, is updated into ACT! seamlessly.

For more information about Swift Page for ACT! by Sage.

Sage CRM | Through the upturn

Sage has recently released a whitepaper about Sage CRM, suggesting Sage CRM can help businesses to prosper following the economic downturn. One of the main features that Sage CRM can offer is it is available on-demand, providing users with full functionality at a fraction of the cost to purchase full licenses.

Additional Sage CRM features:

· Provides support to multiple departments, sales, marketing and customer service.
· Is accessible anywhere, anytime via a web browser.
· Integrates seamlessly with Sage ERP solutions.
· Provides compreensive management reports at the click of a button.

For more information about Sage CRM.

Sage 200 BI for Commercials

Sage 200 Business Intelligence (BI) is a key component of the Sage 200 Suite integrating with other modules including CRM, Financials, Commercials and Project Accounting.

The latest Sage 200 BI release, Sage 200 BI for Commercials will be available 9th November 2009. Sage 200 BI for Commercials will provide users with greater insight as it now encompasses both financial and commercial data.

Sage 200 BI utilises powerful data cubes which allow business acumen to be extracted from business data. The most recent addition to Sage 200 BI is the 8 Commercial cubes which include:

· SOP
· POP
· Sales Order Book
· Stock Levels
· Stock Discrepancies
· Invoice Credits
· Purchase Supply
· Stock Movement

For more information on Sage 200 BI.